questions answers

Q. Do I receive assistance in opening my business?
A. Yes! In addition to the training outlined above, Amazon Cafe provides opening personnel to assist in the initial set up, training of personnel, and opening operations. Number of opening personnel and duration of stay is based on need determined by the operations department. Assistance and timing are established through the corporation based on receipt of “Certificate of Occupancy” and completion of our “Pre-Opening Checklist.” It is the responsibility of the Franchisee to prepare the unit for the pre-opening training. Opening date changes may occur based on readiness of the café for required crew training.

Q. What forms of continuing guidance will I receive?
A. First of all, you will receive an Amazon Cafe operations manual covering many important facets of your business operation. As the manuals are updated, revisions will be made available to you. You will receive a complete listing of approved suppliers and sources for all required items and these, too, will be updated as we continuously expand our relationships with suppliers and service purveyors. You will receive periodic bulletins and communications containing useful management tips and information.You will also receive periodic visits by a representative who may consult with you and offer useful advice and counsel on information, advertising, promotions, training, communication, and any other business information you may require. Our objectives include continually supporting you in your effort to maximize your cafe profitability. Consultation will additionally include methods to assist you in achieving this objective.

Q. Do I receive guidance on the purchase of inventory and supplies?
A. Yes. Our Operations Department evaluates suppliers based on their ability to provide products that are equal to or exceed our specifications and high quality standards, in sufficient volume and lowest competitive prices, and then recommends these sources for your use. An approved product list is made part of the Amazon Cafe operations manual.

Q. What supplies must be purchased as an Amazon Cafe franchise?
A. All private label and proprietary items and food products from the approved list must be used to ensure consistency from cafe to cafe.

Q. Does Amazon Cafe have inventory control forms and business aids I can use?
A. Yes. We have designed a complete variety of forms for inventory control. Daily and weekly sales, profit and loss control, and other business aids vital to the correct and efficient operation of your cafe. You will also receive ads, flyers, and other marketing materials that have been professionally prepared
to promote your business within your local market.

Q. Who decides what prices I will charge for menu items?
A. You do; however, we will provide you with a detailed listing that will give you pricing suggestions based upon our past experiences and local or regional competition comparisons.

Q. Can I “sell” my Amazon Cafe franchise?
A. Yes. Like any other business, your franchise license and business may be sold to a buyer approved by the company. However, the company has the right of first refusal. There is a transfer fee for administrative, legal, and training expenses covered in the Uniform Franchise Offering Circular and Franchise Agreements.
Q. What is the term of the franchise agreement?
A. The basic term of the agreement is ten years. There are renewal options available at additional costs as outlined in the Uniform Franchise Offering Circular and Franchise Agreements.

Q. How long will it take to open my first Amazon Cafe?
A. That depends on a number of variables, including selecting a desirable location. Of course, it is
our desire to get you up and running as quickly as possible. You may be able to arrange financing, complete training, and have construction completed in as little as 90 to 120 days.

Q. How do I get started?
A. First, fill out the Franchise Application Form and fax it to 215-599-6922 or mail it to:

Amazon Systems, LLC
Franchise Department
Michael Petrucci
127 South State Street
Newtown, PA 18940

There is no obligation to invest in a franchise by submitting this form. Upon receipt, we will review your application and be back in touch with you.We have attempted to answer the most commonly asked questions about amazon cafe. We are sure you must have a few we didn’t cover, so please give us a call at
 We appreciate your interest in an Amazon Cafe franchise.